Privacy Policy
We collect your information for the following purposes:
• To provide you with the services you request and to communicate with you about them
• To respond to your inquiries and feedback
• To send you marketing and promotional emails that may be of interest to you, if you have consented to receive them
• To improve our website and services and to measure their performance
• To prevent fraud, detect security breaches, and protect our rights and property
• To comply with legal obligations and enforce our agreements
We do not sell your personal information to third parties. We may share your information with the following parties:
Our service providers who help us with our business operations, such as hosting, data analysis, email delivery, customer service, etc. They are contractually obligated to protect your information and use it only for the purposes we specify.
Our business partners who offer products or services that may be relevant to you, if you have consented to receive their communications
Other parties when required by law or when necessary to protect our rights and interests, such as in response to a subpoena, court order, legal process, or government request
Other parties with your consent or at your direction
You have the right to access, update, correct, delete, or restrict the use of your personal information that we hold. You can also withdraw your consent to receive marketing emails at any time by clicking on the unsubscribe link in the email or contacting us at [email protected]. You can also request a copy of your personal information in a portable format.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable time frame and in accordance with applicable laws.
We collect personal information that you voluntarily provide to us when you contact us, request a quote, subscribe to our newsletter, or use our services. This may include your name, email address, phone number, company name, size of company, and any other information you choose to share with us.
We also collect some information automatically when you visit our website, such as your IP address, browser type, device type, operating system, pages viewed, time spent, and other statistical data. We use cookies and other tracking technologies to collect this information and to improve your browsing experience. You can disable cookies in your browser settings, but some features of our website may not function properly.
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, password protection, and other security technologies to safeguard your information. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We will delete or anonymize your information when it is no longer needed.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website and indicate the date of revision. Your continued use of our website or services after the update constitutes your acceptance of the new privacy policy.
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Phone: (800) 977-5117
Email: [email protected]
Privacy Policy - SMS
GT Global Services — SMS Terms & Conditions
Service and message content
GT Global Services offers optional customer-care text messages, including caller-requested call summaries, support case references and agreed next steps. These messages may be sent automatically through our receptionist, Sam. Requesting a customer-care text does not enroll you in promotional messaging.
Consent and frequency
We obtain your explicit consent before sending texts and confirm the mobile number to use. Consent to receive texts is optional and is not a condition of purchasing services or receiving support. Message frequency varies according to your requests and customer-care interactions.
Costs
Message and data rates may apply according to your mobile carrier’s plan.
Stopping messages
Reply STOP to opt out. You may receive a final message confirming your request, after which further customer-care texts will stop unless you opt in again. You can also request removal by contacting [email protected] or calling 1-800-977-5117.
Help and re-enrollment
Reply HELP for assistance, or contact [email protected] or 1-800-977-5117. Reply START to opt back in after opting out. Re-enrollment permits customer-care texts; it does not enroll you in marketing.
Your responsibilities
Provide a mobile number you own or are authorized to use, and notify us if that number changes. Do not send passwords, payment-card details or other sensitive information by text. For urgent assistance, call us directly; SMS is not an emergency service.
Privacy
We use your mobile number, consent information and relevant customer-care details to provide this messaging service. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Providers supporting message delivery may process necessary information on our behalf. See our Privacy Policy for further details.
Availability and limitations
Messages may be delayed, filtered or undelivered because of carrier networks, device settings or technical conditions. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages. A text summary does not create a service-level commitment or change an existing service agreement.
Liability and your rights
To the extent permitted by applicable law, GT Global Services is not responsible for losses resulting solely from messaging delays, delivery failures or interruptions beyond its reasonable control. These terms do not exclude liability or limit consumer rights that cannot legally be excluded or limited.
Questions and disputes
Contact [email protected] or 1-800-977-5117 with questions or concerns about this messaging service. We will work with you to resolve them. Nothing in these terms prevents you from exercising your rights under applicable law.
Changes
We may update these terms by posting a revised version and effective date on this page. If a change requires renewed consent, we will obtain it before sending messages under the changed terms.
Effective date: October 10, 2026.
